JOSH MICRO SUPPORT

JOSH MICRO SUPPORT

Set up using:
POE
Wifi
Step One
Pick a Location
  • Start by choosing where you’d like to wall-mount your Micro. You’ll need an ethernet cable equipped with POE running through your wall—Any Cat5, Cat5e, or Cat6 cable should work. Contact us if you have questions.
  • A great place to mount Josh Micro is on the wall near the entrance to room at conversation height, approximately 5 - 5.5ft. You will find that Micros fit well in similar locations as thermostats and light switches. Learn more about Micro placement here.

Step Two
Mark the Spot
  • Hold the black wall mount ring (included) up to the wall you’ve chosen to mount Micro to. Mark the inner circle and the three screw locations in pencil.
  • Don’t worry if the base screw holes aren’t lined up perfectly. Josh Micro magnetically attaches to the base and can be straightened at any point.

Step Three
Drill the Holes
  • Drill holes for the wall screws and a center hole for the POE cable.
  • Again, don’t worry if the base screw holes aren’t lined up perfectly. Josh Micro magnetically attaches to the base and can be straightened at any point.

Step Four
Mount the Ring
  • Install the wall mount ring to the wall using the provided screws. Make sure the ring is snug, but no need to overtighten.
  • If you misplace the screws, let us know and we can help you get replacements.
  • In some cases you’ll want to get drywall anchors as well to help the screws hold.

Step Five
Plug in Micro
  • Connect the POE adapter (provided) to your POE cable, then plug the USB-C end of the adapter into the bottom of Josh Micro.
  • When Micro is ready to set up you'll see the LEDs light up blue.
  • If the unit doesn’t power on, make sure the POE cable is delivering both power as well as network connectivity.

Step Six
Wall Mount Micro
  • Bring the Micro to the wall mount ring while feeding the POE cable through the wall. It should should fit snug to the wall mount.
  • Finally, rotate Josh Micro making sure the dog logo is properly oriented and level.

Step Seven
Download the Josh app
  • Configuring a Micro is done on the Josh iOS app using your Josh.ai credentials.
  • If you don't know your login, or if you have a login but haven't bought a license yet, reach out to hello@josh.ai for help.

Step Eight
Add Micro
  • Log in to the app, navigate to the device list (swipe to the left from the dashboard) and tap "+ ADD MICRO" at the bottom.

Step Nine
Connect Micro
  • Follow the steps outlined in the app to connect Micro to your home.
  • If you run into any problems, don’t hesitate to contact support@josh.ai.

Step Ten
Success!
  • Once connected, give a test to make sure everything works properly. Try saying, “OK Josh, what time is it?”
  • Josh Micro has a number of exciting voice and touch capabilities. Visit the Using Your Micro page to learn more!
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