JOSH MICRO SUPPORT

JOSH MICRO SUPPORT

How do I get the app?
You can search the App Store for "Josh AI" or "Josh Home Automation". A direct link to the Apple App Store can be found here.
How do I get more Micros?
You need to be a certified Josh dealer to buy and sell Josh Micro. If you're a dealer looking to place an order, if you'd like to become a dealer, or if you'd like to be connected to a dealer, contact hello@josh.ai.
Can Josh Micro control my __________?
Every Josh Micro is running the Josh.ai software, an advanced voice control and home automation platform. Josh.ai integrates with many different brands in order to control your lighting, shades, music, TV, locks, thermostats, and more. For a full list of what Josh works with, click here.
How do I customize voice commands & scenes?
Please consult your professional Josh dealer for help on customizing your system. As a complete standalone control system that uses voice as one of its control interfaces, special commands like "Party Time," "Play my music," and "Nick is home" can easily transform your home environment. If you're a dealer and have questions, contact hello@josh.ai to discuss.
What are some cool things Josh Micro can do?
Josh Micro has a far-field microphone array capable of hearing commands from across the room. It has a multi-touch capacitive surface that can be customized as needed. Each Micro is room aware, so a command like "lights on" in the kitchen will behave differently than saying "lights on" in the living room. Josh Micro is equipped with sensors that make the AI even stronger, and each unit can handle multiple commands in a single utterance. For example, try saying, "Okay Josh, turn off the lights, close the shades, and watch Travelers!"
How do I reset my Micro?
To factory reset Josh Micro, press and hold the top surface where the dog logo is for 15 seconds. You’ll hear a message confirming you’re about to reset your Micro. Continue holding and it will reset. Be careful though—factory resetting your Micro will return it to factory settings, and require you to set up everything again from scratch.
How do I reset the network credentials on my Micro?
To reset the network credentials on your Micro, press and hold one finger on the top surface where the dog logo is while pressing anywhere on the LED ring with another finger for 15 seconds. You’ll hear a message confirming you’re about to reset the network. Continue holding and network data will be erased. To add to a network, follow the instructions here.
How much does Josh Micro weigh?
A single Josh Micro weighs 210 grams. The shipping weight for Josh Micro (including the packaging, cables and wall-mounting equipment) weighs 675 grams.
How do I learn more?
Feel free to reach out any time and learn about Josh from one of our team members. You can contact hello@josh.ai and someone will be in touch. In addition, we put together an informational brochure you can download here.
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Using Josh Micro